Customer Service and Satisfaction Policy

Our Commitment

At Graphic Transfer Services, we are dedicated to delivering high-quality products and ensuring your complete satisfaction.

Customer Support Timeline

• All issues must be reported within 30 days of delivery
• Claims submitted after the 30-day period cannot be processed for replacement or refund
• Response time: Within 1 business day

Issue Resolution Process

To help us resolve any issues efficiently:

• We may request photos of the product in question
• Unused transfers may need to be returned for quality assessment
• Our team will review each case to determine the best solution

Contact Methods

Our transfer specialists and design experts are available through multiple channels:

Phone Support

816-896-9414 Monday-Friday: 9am-5pm CST

Email   

admin@gtsprints.com

Live Chat

Available on our website during business hours https://gtsprints.com/.

Quality Guarantee

Our commitment to quality includes:

• Expert review of all designs
• Quality control checks before shipping
• Professional support throughout your order process

For immediate assistance, please have your order number ready when contacting our support team.